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General

About aloSIM

  • Do you have an aloSIM affiliate program?

Managing your eSIMs

  • Should I install my eSIM before my trip?
  • How do I set up iMessage with an eSIM?
  • What's the difference between eSIM data and a cell plan?
  • How do I install eSIM on my Google Pixel?
  • How do I install eSIM on my iPhone or iPad?
  • How do I install eSIM on my Samsung device?
See all 86 articles

Billing & Pricing

  • How do I purchase an aloSIM package?
  • What types of plans/packages does aloSIM offer?
  • How do I pay with aloCASH account credit?
  • What is aloCASH?
  • Where do I enter my aloSIM discount code?
  • How do I redeem my aloSIM coupon?
See all 12 articles

Account Settings

  • How do I shop aloSIM using a different currency?
  • How do I get aloSIM in different languages?
  • I tried to use an aloSIM discount code but it said 'Discount limit already reached'
  • I tried to use an aloSIM discount code but it said 'Code not found' or 'Invalid code' or 'Discount code not valid'
  • I tried to use an aloSIM discount code but it said 'This code has expired' or 'Discount is no longer valid'
  • I tried to use an aloSIM discount code but it said 'Can't be used with multiple payment methods'
See all 14 articles

Troubleshooting

  • How do I know if my eSIM data plan is working?
  • How do I text with a data-only eSIM?
  • How do I know if my phone is carrier-locked?
  • Should eSIM roaming be set to "ON" or "OFF"?
  • I can't get my eSIM installed
  • My data's turned on, but it's not working?
See all 61 articles
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