Troubleshooting
- What are the correct iPhone eSIM settings?
- My Google Pixel says "Couldn't activate service" (Error Code 10014)
- How do I fix "PDP Authentication Failure"?
- My device says "Can't add plan. To add a new plan, you need to remove your other eSIM mobile plan."
- Why is my Samsung Galaxy showing I have less data than I should?
- How do I turn off my primary phone/data plan?
- Do I agree to the iOS Carrier Settings Update?
- I forgot my aloSIM password
- It says "Your eSIM has been installed successfully," but I don't have data?
- Why is SIM Card Manager not appearing on my Samsung device?
- Why can't I select "alosim" as the APN on my Android device?
- Why is my eSIM still connected to a network, even though my package has expired?
- Why is my Google Pixel showing I have less data than I should?
- How do I manually connect to a specific network?
- Should "Allow Cellular Data Switching" be on or off?
- Why is my aloSIM data plan called "Play"?
- How do I fix the "Unfortunately, your device does not support eSIM technology" error?
- How do I know if my iPhone SE supports eSIM?
- How do I find my ICCID?
- How do I fix the "Unable to Complete Cellular Plan Change" iPhone error?
- How do I fix the "Cellular Plans From This Carrier Cannot Be Added" iPhone error?
- I tried to manually connect to a network, and my data isn't working
- Why is my data connection slow?
- Why did my Samsung phone do a factory reset?
- How do I set the APN on my Android device?
- How do I set the APN on my iPhone or iPad?
- My eSIM is installed and Data Roaming is switched on, but my data still isn't working
- Why isn't iMessage working?
- Why isn't TikTok working?
- What if I delete my eSIM?