While eSIM data works in 175+ countries (on land, and at sea), your device still needs to be able to connect to a cell tower in order to use your data package.

If you're experiencing a poor connection while on a cruise, it's likely due to a poor signal from the nearest cell tower. The closer you are to land, the stronger your eSIM data connection should be.

Please reach out to our team if you have any concerns about using your phone on a cruise.