How do I know my eSIM installed correctly?
To confirm your eSIM installed correctly, you can go into your phone settings and make sure it's appearing in your list of available SIMs.
- iPhone or iPad: Go to 'Settings' then 'Cellular' to see all available SIMs.
- Samsung: Go to 'Settings' then 'Connections' then 'SIM card manager' to see all available SIMs.
- Google Pixel: Go to 'Settings' then 'Network & Internet' then 'Mobile Networks' to see all available SIMs.
Depending on your device and operating system, your newly installed eSIM might be called 'aloSIM' or it might have been given a random name like 'Travel' or 'Business' or 'Secondary.'
Your phone will give you the option to rename your eSIM to something that makes sense to you, like 'aloSIM Europe' or 'Italy trip.'
If you're not sure your eSIM installed correctly, please reach out anytime so we can help. We're available 24/7 with very fast response times.