Why does my eSIM say ⚪ Pending?
When your eSIM is labeled ⚪ Pending, it's usually because your purchase is being finalized or your eSIM is being prepared, and it will be resolved within about a minute.
If this happens, tap to a different screen and then select your eSIM again, or close/reopen the aloSIM app. Your eSIM will likely have now transitioned to a new status.
If your eSIM stays stuck on 'Pending' after several minutes, please contact us so we can assist you.