How do I activate my eSIM data package on my Google Pixel?
Once you've successfully installed your Google Pixel eSIM (digital SIM card), you can activate your eSIM data package anytime you're ready to start using your data.
Remember, you must be located in your data package's country/region in order to connect to a network. (Don't try to activate a vacation data package if you're still at home, because you won't be able to reach those networks yet.)
- On your Google Pixel, go to "Settings" > "Network & Internet" > "Mobile networks
- Select your new eSIM, and toggle "Use eSIM" on
- Scroll down to make sure "Mobile data" and "Roaming" are both toggled ON for your eSIM
- Go to "Settings" > "Network & Internet" > "Mobile networks" and select your Primary SIM (if you have one)
You can keep your Primary SIM on if you'd like (so you can continue to receive phone calls and texts), but make sure "Mobile data" and "Roaming" are both toggled OFF for Primary SIM to avoid roaming charges with your primary carrier - Check that your APN is correctly set to "alosim." You'll do this by going to "Settings" > "Network and Internet" > "Advanced" > "Access Point Names" and making sure the APN has "alosim" in the name field, as well as in the APN field.
If your APN isn't "aloSIM," select the three vertical dots in the top-right corner, create a new Google Pixel APN by tapping the three vertical dots in the top-right corner, selecting "New APN," typing "alosim" in the Name field and APN field, and saving your changes.
If you encounter an issue, please reach out (support@alosim.com) right away so we can help, and DO NOT DELETE your eSIM since eSIMs can only be installed once, on a single device.
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