How do I switch between eSIMs?
Your device may allow you to store multiple eSIMs at once, and it's easy to switch between your eSIMs. You can also switch from an eSIM back to your Primary SIM.
iPhone/iPad users:
- On your iPhone or iPad, go to "Settings"
- Tap "Cellular" (sometimes called "Network")
- Under "SIMs" or "Cellular Plans," you can toggle SIMs on or off
- Under "Cellular Data," choose which SIM you'd like to use for all mobile data, and "Allow Cellular Data Switching" should be kept OFF
Remember to keep Data Roaming "ON" for your eSIM so it can connect to new networks. If you plan on calling/texting on your regular phone number, that SIM must be kept on (but keep Data Roaming "OFF" for your primary SIM to avoid roaming charges).
Samsung users:
- Go to "Settings" then "Connections"
- Choose "Mobile Network"
- Turn on your desired eSIM, or choose "Preferred SIM card" and select your desired eSIM
- Make sure to keep roaming "ON" for your eSIM
Google Pixel users:
- Go to "Settings" then "Network & Internet"
- Tap "Mobile network”
- Select (or toggle on) your desired eSIM
- Make sure to keep roaming "ON" for your eSIM
If you have any problems switching between your eSIMs, we're always happy to help. Just email support@alosim.com or click the "Chat" bubble to speak with us directly.