Ready to install your new aloSIM eSIM on any eSIM-compatible Samsung device? Great! You can choose a QR Code installation or a manual installation.

QR CODE INSTALLATION:

1. Inside your aloSIM app, select the eSIM you wish to install, tap "Install Your eSIM" and choose the "QR Code" installation
   
   
2. Share the code to another device so you can scan it in a minute, or if you have an Samsung Galaxy S22 or newer, you can now take a screenshot of your QR code
   
   
3. Go to "Settings" > "Connections" > "SIM card manager"
   
   
4. Tap "Add mobile plan" and select "Scan carrier QR code"
   
   
5. Scan the QR code (or tap the photo icon to upload the screenshot of the QR code, if applicable)
    
6. When it says "Add the aloSIM plan to your phone?" hit "Continue" to complete the installation

If you encounter an issue during the eSIM installation, please reach out (support@alosim.com) right away so we can help, and DO NOT DELETE your eSIM since eSIMs can only be installed once, on a single device, and eSIMs should not be deleted even after your package expires (because you may want to top it up someday).

ACCESSING YOUR DATA:

Remember, you must be located in your data package's country/region in order to connect to a network. (So don't try to activate a vacation data package if you're still at home, because you won't be able to reach those networks yet.)

1. 1. TURN ON YOUR eSIM: Go to "Settings" > "Connections" > "SIM card manager" and make sure your new eSIM is toggled on
      
      
      
      (Some Samsung devices may need to choose "Mobile Networks," turn on your eSIM, and enable Mobile Data & Data Roaming.)
      
      
   2. CHOOSE YOUR eSIM AS YOUR DATA SOURCE: While on "Settings" > "Connections" > "SIM Card manager," scroll down and tap “Preferred SIM" (or "Primary SIM") where you'll select “aloSIM,” and confirm you want to change to this SIM.
      
      
      
      
   3. TURN ON DATA ROAMING FOR YOUR eSIM: Navigate to "Settings" > "Connections" > "Mobile Networks" and toggle Data Roaming ON. It's important to turn on Data Roaming for your Samsung eSIM, so we can connect you to the best local network. Without this setting on, you won't be able to connect.
      
      
      
      
   4. CHECK YOUR SAMSUNG APN: This may be done automatically, but it's a good idea to navigate to "Settings" > "Connections" > "Mobile Network" > "Access Point Names" and tap "aloSIM" to make sure it says "alosim" in the Name and APN fields.
      
      
      
      If your APN isn't "aloSIM," select the three vertical dots in the top-right corner, create a new Samsung APN, put "alosim" in the name field and in the APN field, and tap "Save"
      
      
   5. CHECK YOUR NETWORK SELECTION: This should already be set to "Automatic," so we can pick the best possible support networked. But you can check by going to "Settings" > "Connections" > "Mobile Networks" > "Network operators" > “aloSIM” and making sure "Select automatically" is on
      
      

If you encounter an issue during the eSIM activation, please reach out (support@alosim.com) right away so we can help, and DO NOT DELETE your eSIM since eSIMs can only be installed once, on a single device.

MANUAL INSTALLATION:

1. Inside your aloSIM app, select the eSIM you wish to install, tap "Install Your eSIM" and choose "Manual" installation
   
   
2. Go to "Settings" > "Connections" > "SIM card manager" then "Add mobile plan"
   
   
3. Select "Scan carrier QR code" and then "Enter code instead"
   
   
4. Enter your eSIM details (SM-DP address and Activation Code)
   
   
5. When it says "Add the aloSIM plan to your phone?" hit "Continue" to complete the installation

If you encounter an issue during the eSIM installation, please reach out (support@alosim.com) right away so we can help, and DO NOT DELETE your eSIM since eSIMs can only be installed once, on a single device.

ACCESSING YOUR DATA:

Remember, you must be located in your data package's country/region in order to connect to a network. (So don't try to activate a vacation data package if you're still at home, because you won't be able to reach those networks yet.)

1. TURN ON YOUR eSIM: Go to "Settings" > "Connections" > "SIM card manager" and make sure your new eSIM is toggled on
   
   
   
   (Some Samsung devices may need to choose "Mobile Networks," turn on your eSIM, and enable Mobile Data & Data Roaming.)
   
   
2. CHOOSE YOUR eSIM AS YOUR DATA SOURCE: While on "Settings" > "Connections" > "SIM Card manager," scroll down and tap “Primary SIM,” where you'll select “aloSIM,” and confirm you want to change to this SIM.
   
   
   
   
3. TURN ON DATA ROAMING FOR YOUR eSIM: Navigate to "Settings" > "Connections" > "Mobile Networks" and toggle Data Roaming ON. It's important to turn on Data Roaming for your Samsung eSIM, so we can connect you to the best local network. Without this setting on, you won't be able to connect.
   
   
   
   
4. CHECK YOUR SAMSUNG APN: This may be done automatically, but it's a good idea to navigate to "Settings" > "Connections" > "Mobile Network" > "Access Point Names" and tap "aloSIM" to make sure it says "alosim" in the Name and APN fields.
   
   
   
   If your APN isn't "aloSIM," select the three vertical dots in the top-right corner, create a new Samsung APN, put "alosim" in the name field and in the APN field, and tap "Save"
   
   
5. CHECK YOUR NETWORK SELECTION: This should already be set to "Automatic," so we can pick the best possible support networked. But you can check by going to "Settings" > "Connections" > "Mobile Networks" > "Network operators" > “aloSIM” and making sure "Select automatically" is on
   
   

If you encounter an issue during the eSIM activation, please reach out (support@alosim.com) right away so we can help, and DO NOT DELETE your eSIM since eSIMs can only be installed once, on a single device.