Why can't I select "alosim" as the APN on my Android device?
One of the final steps in installing an eSIM on an Android device is making sure the APN (Access Point Name) is set to "alosim."
- How to set an APN on a Google Pixel
- How to set an APN on a Samsung device
- How to set an APN on a different Android device
But what happens if it won't let you select "alosim" as the APN?
It's possible that APN is linked to a previous eSIM and that's why it's not letting you select it for your new eSIM, but there's an easy solution.
1. Go to "Settings" then "Network & Internet" or "Connections"
2. Select "Mobile Networks" or "Advanced"
3. Select "Access Point Names"
4. In the list of available APNs, rename the "alosim" option to "globaldata"
4. Now you should be able to select "globaldata" as your APN
Please email support@alosim.com if you need further assistance, and we'll be happy to help.