About aloSIM
Managing your eSIMs
- What is aloSIM+ and how do I use it?
- How does aloSIM's free eSIM phone number promotion work?
- Should I install my eSIM before my trip?
- How do I set up iMessage with an eSIM?
- What's the difference between eSIM data and a cell plan?
- How do I install eSIM on my Google Pixel?
Billing & Pricing
- How do I purchase an aloSIM package?
- What types of plans/packages does aloSIM offer?
- Can I make a hybrid payment using part aloCASH and part credit card/Apple Pay/Google Pay?
- How do I pay with aloCASH account credit?
- What is aloCASH?
- Where do I enter my aloSIM discount code?
Account Settings
- How do I shop aloSIM using a different currency?
- How do I get aloSIM in different languages?
- I tried to use an aloSIM discount code but it said 'Discount limit already reached'
- I tried to use an aloSIM discount code but it said 'Code not found' or 'Invalid code' or 'Discount code not valid'
- I tried to use an aloSIM discount code but it said 'This code has expired' or 'Discount is no longer valid'
- I tried to use an aloSIM discount code but it said 'Can't be used with multiple payment methods'
Troubleshooting
- How do I know if my eSIM data plan is working?
- How do I text with a data-only eSIM?
- How do I know if my phone is carrier-locked?
- Should eSIM roaming be set to "ON" or "OFF"?
- I can't get my eSIM installed
- My data's turned on, but it's not working?