Troubleshooting
- How do I know if my eSIM data plan is working?
- How do I text with a data-only eSIM?
- How do I find my ICCID?
- How do I know if my phone is carrier-locked?
- Should eSIM roaming be set to "ON" or "OFF"?
- I can't get my eSIM installed
- My data's turned on, but it's not working?
- How do I make calls with a data-only eSIM?
- I'm on a cruise, and my connection is poor
- How do I know I'm relying on my eSIM as my data source?
- What are the correct iPhone eSIM settings?
- My Google Pixel says "Couldn't activate service" (Error Code 10014)
- How do I fix "PDP Authentication Failure"?
- My device says "Can't add plan. To add a new plan, you need to remove your other eSIM mobile plan."
- Why is my Samsung Galaxy showing I have less data than I should?
- How do I turn off my primary phone/data plan?
- Do I agree to the iOS Carrier Settings Update?
- I forgot my aloSIM password
- It says "Your eSIM has been installed successfully," but I don't have data?
- Why is SIM Card Manager not appearing on my Samsung device?
- Why can't I select "alosim" as the APN on my Android device?
- Why is my eSIM still connected to a network, even though my package has expired?
- Why is my Google Pixel showing I have less data than I should?
- How do I manually connect to a specific network?
- Should "Allow Cellular Data Switching" be on or off?
- Why is my aloSIM data plan called "Play"?
- How do I fix the "Unfortunately, your device does not support eSIM technology" error?
- How do I know if my iPhone SE supports eSIM?
- How do I fix the "Unable to Complete Cellular Plan Change" iPhone error?
- How do I fix the "Cellular Plans From This Carrier Cannot Be Added" iPhone error?