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  2. Troubleshooting

Troubleshooting

  • How do I know if my eSIM data plan is working?
  • How do I text with a data-only eSIM?
  • How do I know if my phone is carrier-locked?
  • Should eSIM roaming be set to "ON" or "OFF"?
  • I can't get my eSIM installed
  • My data's turned on, but it's not working?
  • How do I make calls with a data-only eSIM?
  • Why does my iPhone say 'No SIM'?
  • My iPhone eSIM is stuck on 'Activating'
  • Why are my iMessage photos not downloading?
  • I'm travelling with an eSIM. Why is my carrier billing me for roaming charges?
  • How to speed up your data connection with the correct APN setting
  • Can an eSIM get around the Great Firewall of China?
  • Why can't my Google Pixel eSIM connect?
  • How do I know if Airplane Mode is on?
  • How do I know what model phone I have?
  • Why don't all of my apps work?
  • Why am I getting the "No internet" Chrome error, when my data should be working?
  • I see an "Unable to Activate eSIM" iPhone error message
  • Why does my Google Pixel say "Couldn't activate service"
  • Why is my Mobile Network showing "Forbidden" on my Google Pixel?
  • My data package automatically activated during the eSIM installation
  • How can I get the latest iOS carrier update?
  • Why does my secondhand iPhone's Network screen show "Phone not allowed"?
  • How do I check my APN setting?
  • Why is my network called aloSIM?
  • How do I set the APN on my Google Pixel?
  • How do I set the APN on my Samsung device?
  • I'm on a cruise, and my connection is poor
  • How do I know I'm relying on my eSIM as my data source?
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